Think of Us App—Discovery Phase
Using affinity mapping and small group interviews to find out how the Think of Us app would fit into users lives
Compare.com Customer Journey
Re-imagning a car insurance comparison tool with user's needs at the center
Claxton Physician Directory
A custom, easy to navigate Physician Directory with tools for patients to compare, save, and share their physicians' info
Radiant
An online magazine that tells the stories of how a health system changes the lives of its patients, and highlights the devoted caregivers and innovations that inspired these changes
St. Vincent’s Website
A full re-design of the St. Vincent's Medical Center website, bringing mobile traffic from 1.41% to 30.96%, and dramatically improving the average time users spent on their site.